Brother MFC-L2750DW - Imprimante laser

Worked well for about 1-1/2 year then lost connectivity as a scanner then as a printer. No support article addresses the issue and the network repair tools are useless. Tried various firewall settings, uninstalling and re-installing to no avail. Next step is a USB connection, which I haven't tried yet.

The toner life says it can print 1200 pages but I think this printer never has achieved to that goal. I have been keeping replacing the toner for the past years. So just in last year on Nov 13, I made an indication of the date when I have replaced toner. Now it March 16, it reminds me to replace the toner again. The only times I used this machine is sometimes I did some copies of maximum 15 pages and that's on a bi-weekly pace.

Competitive pricing and delivery earlier than original schedule and key point a code was provided to accept delivery that made it protactive, overall, very satisfied with the services.

The product is great, BUT Brother support is terrible in terms of registering the product. I have tried more than 15 times and consistently get flipped off and offered to speak to a technician who asks me for my credit card number before s/he can help. This is NOT product support. I've even begged to talk to a live person rather than only having the option of texting or emailing to no avail. I'm 80 years old, a veteran and with a successful post-service business The support hardly reflects this quality product. It reflects the questionable (other words come to mind) business practices of ignoring customers

Great product. Nice packing. Speedy delivery. All the functions are exactly what I need especially print, scan on both sides and remote WiFi operate. Great price as I purchased with a discount sale.